The Journey Reliability Chapter provides a forum for government and industry to discuss the requirements of the transport system and the impacts of reform in Australia.
The Chapter focuses on network efficiency, productivity, maintenance and funding. Roads Australia members participate in policy events, receive Chapter updates and provide feedback on network reliability issues.
Building the case for customers report
Australia's transport agencies are thinking beyond their assets and transforming into customer service organisations. A better understanding of usage patterns and customer preferences has been driving this change - and with it, a very different network experience. This 'new journey' is documented in a compelling report from RA's Journey Reliability Chapter: Building the case for customers.