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Journey Reliability Chapter

Chapter Leadership

Chair

Greg Steele
Chief Executive Officer
Arcadis Australia Pacific 


Deputy Chair

Steve Cooley
Technical Executive, Asset and Network Performance
WSP

 

 

Secretariat

Mandi Mees
Executive Director - Policy
Roads Australia
mandi@roads.org.au


 

Alex Stott
Policy Manager 
Roads Australia
alex@roads.org.au

 


 


Our Focus

The Journey Reliability Chapter provides a forum for government and industry to discuss the requirements of the transport system and the impacts of reform in Australia.

The Chapter focuses on network efficiency, productivity, maintenance and funding. Longer term goals (3-5 years) have been defined for each of the Chapter’s key themes as follows:

  • Customer-focus – to understand, predict and influence the behaviours that drive customer travel choices
  • Safety – provide best practice guidance on eliminating injury and trauma across the whole of the customer journey
  • Efficiency, productivity and resiliency – to develop best practice guidelines on implementing an efficient and productive network
  • Managing the asset – to develop best practice guidelines on how to optimise the management of infrastructure assets to meet customer needs. 

 

Building the case for customers report 


Australia's transport agencies are thinking beyond their assets and transforming into customer service organisations. A better understanding of usage patterns and customer preferences has been driving this change - and with it, a very different network experience. This 'new journey' is documented in a compelling report from RA's Journey Reliability Chapter: Building the case for customers.  

Australia's transport agencies are thinking beyond their assets and transforming into customer service organisations. 

A better understanding of usage patterns and customer preferences has been driving this change - and with it, a very different network experience.

Australia's transport agencies are thinking beyond their assets and transforming into customer service organisations. 

A better understanding of usage patterns and customer preferences has been driving this change - and with it, a very different network experience.

The Roads Australia Evolution of ITS Policy Workshop raised ideas and questions about ethics, community values and governing principles that the public and private sector will need to interact with the autonomous demand-driven transport system that will emerge in Australia within 25 years. 

 

Download Evolution of ITS Workshop - Report

Download Evolution of ITS Workshop presentations

Chapter Resources


April 19, 2017 - In the United States, the National League of Cities (NLC) has released a new guide to help cities prepare for the roll out of autonomous vehicles (AV) in their communities.


Stay tuned for more events coming soon.....


Download minutes and presentations from our recent workshops and events.